Monday – Friday (8 a.m. – 4:45 p.m., EDT)

For casualty losses involving serious bodily injury or fatality,  or for property losses involving substantial or catastrophic damage, call 1-800-845-2724 (menu option 2) to report the claim immediately.

When you receive suit papers, immediately call our litigation supervisor at 1-800-845-2724, extension 45322. The litigation supervisor will tell you how to transmit suit papers to us and will confirm their receipt with a return phone call.

For automobile or truck glass claims, anywhere in the United States, call Harmon Auto Glass at 1-800-359-5705, or click here.

After Hours — Weekdays & Weekends

To report serious or substantial losses after hours or on weekends, or if you have a claim needing urgent attention, contact our after-hours staff at 1-800-845-2724 (menu option 2) to be connected to an adjuster.

All Other

Report all other losses promptly via phone at 1-800-845-2724 (menu option 2), via fax at 1-877-379-7389, or submit them electronically by clicking on this link.